#26 of 305 hotels in Frankfurt based on Tripadvisor
Victor
United Kingdom,
March
2025
6.0/10
Roomers in Frankfurt boasts stunning design and a lively atmosphere. yet, my experience was marred by service issues that left me feeling disappointed. While the beds were incredibly comfortable and the breakfast buffet visually appealing, I encountered problems with billing and some unhelpful staff interactions that detracted from my overall stay.
Rooms
6.0
The room I stayed in was stylish and comfortable, equipped with quality linens and modern amenities. though the TV options were quite limited. The ambient light was a bit too dim for my preference, making it feel rather dark at times.
Service
5.0
While some staff were friendly and welcoming, the overall service was inconsistent. I had troubles at checkout over unexplained charges, which were handled rather poorly without any apology.
Location
6.0
The hotel is conveniently located near the main train station, making it an ideal base for exploring the city. however, the area itself didn't feel particularly safe at night, which was a concern for me.
Dining
7.0
Dining options were diverse and the breakfast selection was a highlight, featuring quality offerings. but I found some items on the buffet less than fresh, which was off-putting.
Facilities
6.0
Facilities were decent overall, with a stylish bar and spa that offered a relaxing escape. nevertheless, I had issues with the in-room technology that were frustrating.
Dave
United Kingdom,
January
2025
6.4/10
I found Roomers to be a stylish hotel with a great location, but my experience was marred by issues with service and amenities. The absence of real air conditioning left my room uncomfortably warm, and I struggled with the TV not having any English channels. Additionally, the staff's communication could be frustrating at times, which took away from an otherwise pleasant stay.
Rooms
5.0
The room was designed with a modern, dark decor that I appreciated, but it felt somewhat cluttered and lacked basic amenities. The absence of a kettle was especially disappointing. The bed, however, was quite comfortable, which helped in getting decent rest.
Service
5.0
While some staff members were friendly and welcoming, I encountered several who seemed unhelpful. Communication regarding my breakfast inclusion was poor, and some interactions felt dismissive. Overall, I expected more attentive service for the price.
Location
6.0
The hotel's location near the central station was very convenient for exploring Frankfurt. However, the immediate area felt a bit dull and lacked dining options that were open late.
Dining
5.0
I enjoyed the breakfast buffet on the first day; it was extensive and visually appealing. The rest of the dining options, though, didn’t match the same quality, and service could be slow.
Facilities
5.0
The hotel had some nice features, like stylish decor and innovative in-room technology. However, the lack of proper air conditioning significantly impacted my comfort during the stay.
Edward
United Kingdom,
December
2024
7.4/10
My stay at Roomers was a mixed bag. I loved the stylish and unique decor, and the convenient location made it easy to get around. However, the staff vibe was really cold, and I found the noise from the bar to be quite disturbing, especially considering it was supposed to be a luxury hotel experience.
Rooms
6.0
The room was modern but overly dark, and I found it a bit too noisy since I was on the first floor. It really didn’t feel as luxurious as I expected, given the small size and the cigarette smoke lingering in the area.
Service
5.0
The service was a letdown; staff seemed unwelcoming and aloof, which didn’t add to the experience at all. It felt like they were more caught up in their own image than actually helping guests.
Location
6.0
The hotel is super convenient and close to the train station, which I appreciated. However, the area felt a bit sketchy, especially at night, and I wasn’t a fan of the smoking crowd around the bar.
Dining
6.0
I had breakfast at the hotel, and while it was fine, it was definitely overpriced and didn’t offer anything really good. Room service was tasty, but I wish dining options were better overall.
Facilities
6.0
The hotel has some modern amenities, like Marshall speakers in the room, which were a nice touch, but overall, I felt like they could do better in terms of basic comforts like providing complimentary water throughout the stay.
Bill
United Kingdom,
November
2024
6.4/10
I had an enjoyable stay at Roomers, with highlights being the stylish decor and comfortable beds. The staff went out of their way to make me feel welcome, offering thoughtful touches like drinks at check-in and coffee to go at checkout. However, I found the breakfast to be pricey and not up to the hotel’s otherwise admirable standards. Overall, it was a nice experience worth considering for anyone traveling to Frankfurt! 😊✨
Rooms
9.0
My room was modern and spacious, with a focus on cleanliness. It was also quite quiet, allowing for a restful stay.
Service
9.0
The staff were exceptionally helpful and friendly, making sure my check-in and check-out were smooth.
Location
8.0
Roomers is conveniently located, just a short walk from the train station and within easy reach of several attractions.
Dining
6.0
While dinner at the restaurant was good, I found the breakfast buffet to be overpriced for the selection offered.
Facilities
8.0
The fitness area and spa were impressive, though my time to enjoy them was limited due to my schedule.
Steven
United Kingdom,
November
2024
6.0/10
I had a great overall experience at Roomers, enjoying the stylish decor and lively atmosphere. The convenient location near the train station made exploring the city easy, and I loved the vibrant bar scene. However, my stay was slightly impacted by the overly dark room decor and some challenges with staff friendliness. Overall, it's a fantastic choice for a trendy city trip! 🌆🍸
Rooms
7.0
The room was stylishly decorated but a bit too dark for my taste. I was on the first floor, so noise from the street was noticeable. The bed was comfortable, which helped offset that downside.
Service
6.0
While some staff were friendly and helpful, others exhibited a cold demeanor that left a less-than-welcoming impression. I didn't always feel valued as a guest.
Location
9.0
The hotel's location is fantastic—super convenient for accessing the main train station and walking to various restaurants. This made getting around Frankfurt a breeze.
Dining
8.0
I had breakfast at the hotel, and it was quite good, offering a solid variety. The bar scene was lively, which added to the overall dining experience.
Facilities
8.0
The fitness center and spa were highlights of my stay, offering a great way to unwind after exploring the city. Room service was also timely and delicious.